Lifelong, loving homes for every pet. Saving pets lives. That's the heart and soul of everything we do. Through our adoption programs alone we save a life every two minutes. In addition, all the programs we create and animal welfare partners we support help to end euthanasia while promoting healthy relationships between people and pets. Most of our effort, time and donations go toward one of the thousands of exciting and innovative programs we support. Currently, we're working with more than 2,700 animal welfare organizations to help pets throughout the United States and Canada. Whether it's pet overpopulation, adoption, spay/neuter, retention, emergency relief or any other unique program, you can bet we're working toward a solution. To learn more about PetSmart Charities visit our website at www.petsmartcharites.org

Contact Teleflora in three ways:

PHONE: Call toll-free, 24 hours a day (800) 965-2448.

EMAIL:

For Customer Service or Order inquiries: Email Customer Service.
For General Information: information@flowerclub.com.

MAIL:

Our corporate offices are located in Los Angeles, California.

Teleflora
P.O. BOX 60910
Los Angeles, CA 90060-0910 U.S.A.

* Note: We strive to respond to all inquiries within 24 hours.

The Flower Club has been the premier source for beautiful florist-delivered flowers and plants since 1993. We have the most extensive network of quality florists in the business, ensuring prompt delivery virtually anywhere in the U.S. and in many areas throughout the world. All of the arrangements are 100% florist delivered and include a total satisfaction guarantee. All florists are experts at designing and style arrangement for any occasion to fit your budget. And with fast service you can be confident that your order will always be perfect and arrive at its destination when you need it. Sending the perfect floral gift has never been easier.

The Flower Club creates strategic marketing alliances and partnerships with Fortune 500 companies including major airlines, oil companies and nationally recognized department stores and bank institutions. Through these partnerships, strong loyalty relationships with customers and business partners have been created. Customers can shop 24 hours a day on-line or call our toll free number, (800) 965-2448, to speak with one of our customer service representatives.

Contact the Flower Club in three ways:

PHONE: Call toll-free, 24 hours a day (800) 965-2448.

EMAIL:

For Customer Service or Order inquiries: customerservice@flowerclub.com.
For General Information: information@flowerclub.com.

MAIL:

Our corporate offices are located in Los Angeles, California.

The Flower Club
P.O. BOX 60910
Los Angeles, CA 90060-0910 U.S.A.

* Note: We strive to respond to all inquiries within 24 hours.

The Flower Club has a friendly professional staff available 24 hours a day, 7 days a week to take your order or answer any customer service inquiries.

Contact the Flower Club in three ways:

PHONE: Call toll-free, 24 hours a day (800) 965-2448.

EMAIL:

For Customer Service or Order inquiries: customerservice@flowerclub.com.
For General Information: information@flowerclub.com.

MAIL:

Our corporate offices are located in Los Angeles, California.

The Flower Club
P.O. BOX 60910
Los Angeles, CA 90060-0910 U.S.A.

* Note: We strive to respond to all inquiries within 24 hours.

U.S. and Canadian Delivery:

Most flowers and plants can be delivered anywhere within the U.S. (including Alaska/Hawaii) and Canada. All charges are in U.S. dollars. Arrangements and containers may vary in size and appearance due to seasonal and geographic availability and design interpretation. The Flower Club urges you to order at least five days prior to any major holiday.

• Same day delivery
  For same day delivery, orders must be placed before 2:00 p.m. in the recipients' time zone. (Applies to orders delivered Monday - Saturday only. Sundays and major holidays are excluded).
  
  Orders placed after 2:00 p.m. in the recipients' time zone will be delivered the following day. (Orders placed on Saturday after 12:00 Noon of the recipients' time will be delivered the following Monday). Unfortunately, we cannot guarantee a specific time frame for delivery.
• Service Charges
  To cover the cost of processing your order, a web service charge of $12.99 is assessed per item for all orders.

• International Service and Shipping Charges
  An additional $15.00 wire transmission fee will be added to the service & shipping charge per item on all International orders. All charges are in U.S. dollars.
  
• Delivery Schedule
  International orders require 2-3 business days for delivery depending on the recipients' location. There are no weekend deliveries.

At Teleflora, your satisfaction is our first priority. We pride ourselves on the fact that we deliver only the highest quality flowers and gifts. In the unlikely event that you are not satisfied with your purchase, please contact our Customer Service Department by calling (800) 965-2448 or
e-mail them at Email Customer Service.

Note: Due to time sensitivity and the nature of floral life, please call us within 48 hours of receiving your order. Also note that products may vary in size and appearance due to seasonal availability and design interpretation.